Privacy Policy

Last updated: December 15, 2024

QuickDB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our serverless database service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information when you subscribe to our services
  • Profile information and preferences
  • Communication preferences and marketing consent

Usage Information

We automatically collect certain information about your use of our services:

  • Database usage patterns and performance metrics
  • API calls and request logs
  • Error logs and system diagnostics
  • IP addresses and geolocation data

Device Information

We may collect information about the devices you use to access our services:

  • Browser type and version
  • Operating system and device identifiers
  • Screen resolution and color depth
  • Language and time zone settings

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and managing your account
  • Communicating with you about our services
  • Analyzing usage patterns to optimize performance
  • Detecting and preventing fraud and security threats
  • Complying with legal obligations
  • Marketing and promotional activities (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our services
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Safety and Security: We may share information to protect the safety and security of our users and services
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Monitoring and logging of system activities
  • Employee training on data protection practices
  • Incident response procedures and breach notification protocols

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and develop new features

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions for certain countries
  • Other appropriate safeguards as required by law

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice on our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@quickdb.cloud

Address

QuickDB Inc.
123 Database Street
San Francisco, CA 94105
United States

Data Protection Officer

dpo@quickdb.cloud

Phone

+1 (555) 123-4567

Compliance

We are committed to complying with applicable data protection laws and regulations, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Service Organization Control 2 (SOC 2)
  • International Organization for Standardization (ISO) 27001