Terms of Service

Last updated: December 15, 2024

These Terms of Service ("Terms") govern your use of QuickDB's serverless database platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using QuickDB's services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use our services. These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We reserve the right to update or change our Terms of Service at any time. Your continued use of the service following the posting of any changes constitutes acceptance of those changes.

2. Description of Service

QuickDB provides a serverless cloud database platform that offers:

  • Managed database instances (MySQL, PostgreSQL, MongoDB)
  • Automatic scaling and performance optimization
  • Backup and disaster recovery services
  • Security and compliance features
  • API access and management tools
  • Monitoring and analytics capabilities

3. Account Registration and Security

Account Creation

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You are responsible for:

  • Maintaining the security of your account credentials
  • Notifying us immediately of any unauthorized use
  • Ensuring that your account information is accurate and up-to-date
  • Taking reasonable steps to protect your account from unauthorized access

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use the service for illegal or fraudulent activities
  • Store or process illegal content or materials
  • Violate intellectual property rights
  • Harass, abuse, or harm others
  • Attempt to reverse engineer or decompile our software

5. Service Availability and Uptime

Uptime Commitment

We strive to provide 99.999% uptime for our services. However, we do not guarantee uninterrupted access to our services, as maintenance, updates, and unforeseen circumstances may require temporary service interruptions.

Maintenance

We may perform scheduled maintenance with reasonable notice. Emergency maintenance may be performed without prior notice to ensure service security and stability.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or third-party service failures.

6. Data and Privacy

Data Ownership

You retain ownership of all data you store in our services. We do not claim ownership of your data and will not use it for purposes other than providing our services.

Data Protection

We implement appropriate security measures to protect your data. However, you are responsible for ensuring that your data is properly secured and backed up.

Privacy Policy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Billing and Payment Terms

Pricing

Service pricing is available on our website and may be updated from time to time. We will provide reasonable notice of any price changes.

Payment

You agree to pay all fees associated with your use of our services. Payment is due upon receipt of invoice or as otherwise specified in your service plan.

Late Payment

Late payments may result in service suspension or termination. We reserve the right to charge interest on overdue amounts.

Refunds

Refund policies vary by service plan. Please refer to our billing documentation for specific refund terms.

8. Intellectual Property Rights

Our Rights

QuickDB and its licensors retain all rights, title, and interest in and to our services, including all intellectual property rights. Our services are protected by copyright, trademark, and other laws.

Your Rights

You retain ownership of your data and any intellectual property you create using our services. You grant us a limited license to use your data solely for the purpose of providing our services.

Feedback

If you provide feedback, suggestions, or ideas about our services, you grant us a non-exclusive, perpetual, irrevocable right to use such feedback without compensation.

9. Limitation of Liability

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Damages

In no event shall QuickDB be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to these Terms or your use of our services.

Maximum Liability

Our total liability to you for any claims arising out of or relating to these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless QuickDB and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or data stored in our services

11. Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, you will lose access to our services and your data may be deleted.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use our services ceases immediately. We may delete your account and data, though we will provide reasonable notice and opportunity to export your data when possible.

12. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Venue

Any legal proceedings shall be brought in the courts of San Francisco County, California, and you consent to the jurisdiction of such courts.

13. Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and QuickDB regarding the use of our services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Waiver

The failure of QuickDB to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email

legal@quickdb.cloud

Address

QuickDB Inc.
123 Database Street
San Francisco, CA 94105
United States

Phone

+1 (555) 123-4567

Support

support@quickdb.cloud